1. Customer service
Marketing services : The core idea : From meeting customers' needs, right time, right place, at the best price, good way to the right customer with the right products and services to customer satisfaction as the purpose of the business, enabling customers the appropriate requirements are met and ultimately achieve mutual benefit and win.
2. Product technical service
A. we will provide technical service for your online reply to the questions raised by 30 minutes, positive answer to customers on the product structure, operations and other issues
B. For related product, we will regularly published in the official online software upgrades for customers to download the upgrade.
3. After - sales service
A, warranty services and online services for products
B, provide standard accessories as required
C, online or by other factors that cannot be processed in a timely manner, we will send engineers to solve it for you.
4. Customer Satisfaction
A. strengthen ties with customers, value customer input, setting the customer quality monitoring information system, sound files
B. Do visit to customers on a regular basis, learning about the sales on the market, gather customer comments, Summary of customer satisfaction ;